Outage in TrustPilot

Facebook Sign-in Problems

Resolved Minor
May 13, 2022 - Started over 2 years ago - Lasted 21 days
Official incident page

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Outage Details

We are experiencing problems with Facebook sign-ins. This also impacts sharing of generated images and reviews, via Facebook. Our engineers are investigating, and we'll update this page when we have an update.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 06/03/2022 01:28PM

We are still working to resolve this issue, and we appreciate your patience. Image and reviews sharing via the business/b2b app works again. Facebook sign-in is expected to be restored next week.

IDENTIFIED over 2 years ago - at 05/17/2022 03:46PM

We are still working to resolve this issue, and we appreciate your patience. In the interest of transparency, we are temporarily removing the option to sign in with Facebook until we can be confident that the issue is resolved. This also affects image and reviews sharing in the b2b app.

IDENTIFIED over 2 years ago - at 05/17/2022 01:34PM

We are still working to resolve this issue, and we appreciate your patience. In the interest of transparency, we are temporarily removing the option to sign in with Facebook until we can be confident that the issue is resolved.

IDENTIFIED over 2 years ago - at 05/14/2022 02:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 05/14/2022 11:50AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 05/14/2022 07:18AM

We are continuing to work on resolving this issue. Thank you for your patience.

IDENTIFIED over 2 years ago - at 05/13/2022 06:09PM

We understand where the problem is, and we continue to work with Facebook to resolve the issue. Thank you for your understanding.

INVESTIGATING over 2 years ago - at 05/13/2022 12:35PM

We have identified the issue, and are working with Facebook to restore service. Thank you for your patience.

INVESTIGATING over 2 years ago - at 05/13/2022 11:38AM

We are experiencing problems with Facebook sign-ins. This also impacts sharing of generated images and reviews, via Facebook. Our engineers are investigating, and we'll update this page when we have an update.

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