Outage in TrustPilot

Trustpilot Business: users are unable to log in using SSO

Resolved Major
January 28, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Currently, business users are unable to log in to the B2B app using SSO.
Components affected
TrustPilot Business Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/28/2025 04:32PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/28/2025 04:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 01/28/2025 04:21PM

The issue has been identified and a fix is being implemented.

MONITORING about 1 month ago - at 01/28/2025 04:15PM

A fix has been implemented. We are currently monitoring the situation.

INVESTIGATING about 1 month ago - at 01/28/2025 03:29PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 01/28/2025 03:29PM

Currently, business users are unable to log in to the B2B app using SSO.

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