Outage in TrustPilot

Service Outage: Zapier Integration invitation sending

Resolved Major
March 27, 2025 - Started 9 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.
Components affected
TrustPilot APIs
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 03/27/2025 02:50PM

This incident has been resolved.

MONITORING 9 days ago - at 03/27/2025 01:33PM

We are continuing to monitor for any further issues.

MONITORING 9 days ago - at 03/27/2025 01:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 03/27/2025 11:41AM

Users may be experiencing a partial outage with Zapier integration invitations. The Trustpilot team has identified the issue and is currently working on a permanent solution.

In the meantime, if you need to send invitations via Zapier urgently, we recommend re-authenticating the Zapier integration.

We apologize for any inconvenience this may cause.

IDENTIFIED 9 days ago - at 03/27/2025 11:12AM

Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

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