Outage in TSYS Merchant
TSYS System Incident - TransIT timeouts on multiple card types
Resolved MinorIncident Report
We are aware of an issue with TransIT and we are investigating this matter further.
Our teams are working to resolve the issue as quickly as possible.
We will provide regular updates until the situation is corrected.
Components affected
TSYS Merchant CounterPASS/POS TSYS Merchant WebPASS / Virtual Terminal TSYS Merchant Hosted TSYS Merchant Merchant Center TSYS Merchant MultiPASS / API IntegrationNeed to monitor TSYS Merchant outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/06/2023 08:50PM
This incident was resolved at 1:32 pm MT when a TransIT time-out issue was corrected. Teams will be working on steps for remediation and prevention of future occurrences. There remains to be some additional time-outs on a specific card type but that issue is not within our datacenter. We will continue to monitor that situation with the provider.
INVESTIGATING
over 2 years ago - at 02/06/2023 08:33PM
We are aware of an issue with TransIT and we are investigating this matter further.
Our teams are working to resolve the issue as quickly as possible.
We will provide regular updates until the situation is corrected.
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