Outage in TWICE

Online store experiencing issues due to Cloudflare outage

Resolved Major
November 18, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing partial outage for our online store and payment link services. This is due to internal issues of our service partner Cloudflare, which we rely on to manage the service networking. We are monitoring the issue. The Cloudflare incident can be found from: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 06:52PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/18/2025 03:59PM

Cloudflare has fixed their issue, and the online store and other affected services are now operational.

MONITORING about 2 months ago - at 11/18/2025 12:42PM

Cloudflare continues to have issues

MONITORING about 2 months ago - at 11/18/2025 12:18PM

Online store is operational. We keep on monitoring the issue

IDENTIFIED about 2 months ago - at 11/18/2025 11:51AM

We are experiencing partial outage for our online store and payment link services. This is due to internal issues of our service partner Cloudflare, which we rely on to manage the service networking. We are monitoring the issue. The Cloudflare incident can be found from: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

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