Outage in TWICE

Rentle Skidata Integration Non-Functional during Skidata Platform Audit

Resolved Minor
October 02, 2023 - Started over 2 years ago - Lasted about 19 hours
Official incident page

Incident Report

We have received communication that the Skidata DTA sales channel interface V10 will not be operational during a platform audit initiated by Skidata. The audit is scheduled as follows: - Start Date and Time: Monday, 2nd October 2023, 8:00 AM CEST - End Date and Time: Tuesday, 3rd October 2023, 8:00 AM CEST Please be advised that the Rentle Skidata integration will be unavailable for use during this specified audit period. The system should become operational once the audit is done.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 10/03/2023 06:54AM

The platform audit initiated by Skidata has ended and the Rentle Skidata integration is now operational.

MONITORING over 2 years ago - at 10/02/2023 12:19PM

We have received communication that the Skidata DTA sales channel interface V10 will not be operational during a platform audit initiated by Skidata. The audit is scheduled as follows:

- Start Date and Time: Monday, 2nd October 2023, 8:00 AM CEST
- End Date and Time: Tuesday, 3rd October 2023, 8:00 AM CEST

Please be advised that the Rentle Skidata integration will be unavailable for use during this specified audit period. The system should become operational once the audit is done.

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