Outage in TWICE

Customers view not retrieving customers

Resolved Major
February 01, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our engineers noticed an issue when listing the customers from the merchant admin interface. Our team is currently working to fix the issue. There is no workaround available, an update regarding the fixing will be posted in our status page within one hour.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/01/2023 04:21PM

The problem has been resolved.

IDENTIFIED almost 3 years ago - at 02/01/2023 03:29PM

Our engineers noticed an issue when listing the customers from the merchant admin interface. Our team is currently working to fix the issue.

There is no workaround available, an update regarding the fixing will be posted in our status page within one hour.

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