Outage in Twilio

Failures Creating and Joining Video Rooms

Resolved Minor
March 01, 2022 - Started almost 3 years ago - Lasted 28 days
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Programmable Video. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 03/01/2022 07:56PM

We are observing recovery with the issues impacting Programmable Video. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 03/01/2022 07:44PM

We continue to investigate the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 03/01/2022 06:52PM

We are still investigating the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 03/01/2022 05:58PM

We continue to investigate the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 03/01/2022 05:32PM

We are investigating failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 03/01/2022 05:17PM

Our monitoring systems have detected a potential issue with Programmable Video. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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