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Outage in Twilio

Issue Impacting Multiple Products

Resolved Minor
March 09, 2022 - Started about 4 years ago - Lasted 20 days
Official incident page

Incident Report

Our monitoring systems have detected a potential issue that impacts multiple products. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 03/09/2022 09:49PM

From 12:43 PM PST to 12:59 PM PST, we experienced an issue with our service provider that caused a service interruption with multiple products. The affected products were: Serverless Functions/Assets, Voice Elastic SIP Trunking, Live Streaming, Programmable Video Compositions, Flex/Proxy, Marketplace, Twilio Debugger, Programmable Voice, Programmable Messaging SMS/MMS, Identity/Authy. The issue has been resolved by our service provider. We will continue to monitor for 2 hours to ensure full recovery.

INVESTIGATING about 4 years ago - at 03/09/2022 09:00PM

Our monitoring systems have detected a potential issue that impacts multiple products. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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