Outage in Twilio

Issue Impacting Multiple Products

Resolved Minor
March 09, 2022 - Started over 3 years ago - Lasted 20 days
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue that impacts multiple products. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Compositions Twilio Messaging Channels Twilio Recording Twilio Assets Twilio Flex Insights Twilio Origination Twilio MMS Twilio SMS Twilio Recording Transcriptions Twilio Authy 2FA Twilio Functions
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/09/2022 09:49PM

From 12:43 PM PST to 12:59 PM PST, we experienced an issue with our service provider that caused a service interruption with multiple products. The affected products were: Serverless Functions/Assets, Voice Elastic SIP Trunking, Live Streaming, Programmable Video Compositions, Flex/Proxy, Marketplace, Twilio Debugger, Programmable Voice, Programmable Messaging SMS/MMS, Identity/Authy. The issue has been resolved by our service provider. We will continue to monitor for 2 hours to ensure full recovery.

INVESTIGATING over 3 years ago - at 03/09/2022 09:00PM

Our monitoring systems have detected a potential issue that impacts multiple products. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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