Outage in Twilio

SMS Delivery Delays to Puerto Rico Telephone Company Inc. (PRTC) Network

Resolved Minor
June 30, 2022 - Started almost 3 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays to Puerto Rico Telephone Company Inc. (PRTC) Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
INVESTIGATING almost 3 years ago - at 07/01/2022 12:39AM

We are still experiencing SMS delivery delays to Puerto Rico Telephone Company Inc. (PRTC) Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 06/30/2022 08:42PM

We are experiencing SMS delivery delays to Puerto Rico Telephone Company Inc. (PRTC) Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 06/30/2022 06:45PM

We are experiencing SMS delivery delays to Puerto Rico Telephone Company Inc. (PRTC) Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 06/30/2022 06:07PM

We are experiencing SMS delivery delays to Puerto Rico Telephone Company Inc. (PRTC) Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 06/30/2022 04:37PM

We are experiencing SMS delivery delays to Puerto Rico Telephone Company Inc. (PRTC) Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 or as soon as more information becomes available.

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