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Outage in Twilio

SMS Delivery Delays and Failures to Onvoy Spectrum Mobile in United States of America via Subset of Shortcodes & Longcodes

Resolved Minor
May 09, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing SMS Delivery Delays and Failures to Onvoy Spectrum Mobile in United States of America via Subset of Shortcodes & Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America Twilio SMS Long Code, North America

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RESOLVED 11 months ago - at 05/09/2025 02:35PM

We have fully investigated the SMS Delivery Delays and Failures to Onvoy Spectrum Mobile in United States of America via Subset of Shortcodes & Longcodes. Issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

INVESTIGATING 11 months ago - at 05/09/2025 01:49PM

We are experiencing SMS Delivery Delays and Failures to Onvoy Spectrum Mobile in United States of America via Subset of Shortcodes & Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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