Outage in Twilio
Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions
Resolved Minor
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Outage Details
Starting at 7:55 pm PST, Twilio monitoring systems started detecting packet loss which caused dropped calls and call quality issues in multiple regions. We continue to actively investigate into this issue and expect to provide another update in 1 hour or as soon as we have more information.
Components affected
Twilio TwiML Twilio Recording Twilio Conference Twilio Speech Recognition Twilio SIP Interface Twilio PSTN Twilio Queue Twilio Client Mobile Twilio Text-to-Speech Twilio Voice Insights Twilio Recording Transcriptions Twilio Client WebLatest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 07/26/2022 03:52AM
Voice Call functionality is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
about 3 years ago - at 07/26/2022 03:48AM
Voice Call functionality is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
about 3 years ago - at 07/26/2022 03:25AM
We are continuing to investigate this issue.
INVESTIGATING
about 3 years ago - at 07/26/2022 03:24AM
Starting at 7:55 pm PST, Twilio monitoring systems started detecting packet loss which caused dropped calls and call quality issues in multiple regions. We continue to actively investigate into this issue and expect to provide another update in 1 hour or as soon as we have more information.
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