Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Twilio

SMS Delivery Failures to Taiwan Over Domestic Longcodes

Resolved Minor
June 05, 2020 - Started almost 6 years ago - Lasted almost 2 years
Official incident page

Incident Report

We are experiencing delivery failures to Taiwan over domestic longcodes. We have implemented a fix and moved messages over to Twilio's standard SMS product. Messages are now being delivered but their sender ID is no longer preserved. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Need to monitor Twilio outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
INVESTIGATING almost 6 years ago - at 06/05/2020 12:26PM

We are still experiencing SMS delivery failures when sending messages to Taiwan over domestic longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

INVESTIGATING almost 6 years ago - at 06/05/2020 09:14AM

We are still experiencing SMS delivery failures when sending messages to Taiwan over domestic longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

INVESTIGATING almost 6 years ago - at 06/05/2020 08:08AM

We are still experiencing SMS delivery failures when sending messages to Taiwan over domestic longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

INVESTIGATING almost 6 years ago - at 06/05/2020 06:32AM

We are still experiencing SMS delivery failures when sending messages to Taiwan over domestic longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

INVESTIGATING almost 6 years ago - at 06/05/2020 05:13AM

We are experiencing delivery failures to Taiwan over domestic longcodes. We have implemented a fix and moved messages over to Twilio's standard SMS product. Messages are now being delivered but their sender ID is no longer preserved. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook