Outage in Twilio

Delays for Voice Transcription

Resolved Minor
September 28, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with voice transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Recording Transcriptions Twilio Text-to-Speech
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/28/2022 09:45PM

Voice Transcriptions are now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED about 3 years ago - at 09/28/2022 08:59PM

Our engineers have identified the issue causing delays with voice transcriptions and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 09/28/2022 07:31PM

We are continuing to actively investigate delays with voice transcriptions. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 years ago - at 09/28/2022 06:30PM

We are investigating delays with voice transcriptions. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available

INVESTIGATING about 3 years ago - at 09/28/2022 06:21PM

Our monitoring systems have detected a potential issue with voice transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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