Outbound Voice PSTN Call Failures Across Multiple Products

Outbound Voice PSTN call failures across multiple products has been resolved and Programmable Voice in SIP interface, elastic sip trunking, API, Verify, Twilio Flex, and Studio are operating normally at this time.

Programmable Voice in SIP interface, elastic sip trunking, API, Verify, Twilio Flex, and Studio are now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.

We continue investigating issues with Programmable Voice. This could be affecting calls using SIP interface, API and also Verify. Customers may face delays and failures when attempting to complete outbound calls. We will provide another update in 2 hours or as soon as more information becomes available.

We are still investigating a service interruption with Programmable Voice in SIP trunk and Verify. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are investigating a service interruption with Programmable Voice in SIP trunk. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with multiple trunking failures with Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.