Outage in Twilio

Video API Failures

Resolved Minor
December 20, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with our video APIs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Group Rooms Twilio Peer-to-Peer Rooms Twilio Go Rooms
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/20/2022 09:17PM

The issue with failed API requests through our video APIs has been resolved, and Twilio Video is operating normally at this time.

MONITORING almost 3 years ago - at 12/20/2022 07:01PM

Our video APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 12/20/2022 06:10PM

Our monitoring systems have detected failed API requests with regards to our video APIs. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 12/20/2022 05:57PM

Our monitoring systems have detected a potential issue with our video APIs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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