Outage in Twilio

Experiencing Proxy 500 API Errors

Resolved Minor
February 14, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Proxy 500 API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Flex Insights Twilio Flex Application Platform Twilio PROXY
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/14/2023 06:48PM

Proxy is now operating normally. This incident is now resolved.

MONITORING over 2 years ago - at 02/14/2023 05:14PM

We will continue monitoring issue with Proxy 500 API Errors. We'll provide another update in 2 hours or as soon as more information becomes available.

MONITORING over 2 years ago - at 02/14/2023 03:19PM

Proxy is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 02/14/2023 02:55PM

We are still investigating an issue with Proxy throwing 500 API errors. Our Engineering Team is actively working on the issue. We will update in 1 hour or as soon as we get more information.

INVESTIGATING over 2 years ago - at 02/14/2023 01:58PM

Our monitoring systems have detected a potential issue with Proxy 500 API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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