Outage in Twilio

Elevated Errors and Request Latencies From the Twilio Conversations, Programmable Chat APIs and Flex

Resolved Minor
March 27, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are seeing elevated errors and request latencies from the Twilio Conversations and Programmable Chat APIs. The team is investigating and will provide an update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/27/2023 06:28PM

Elevated errors and request latencies has been resolved and Twilio Conversations, Programmable Chat APIs and Flex Platform are operating normally at this time.

MONITORING over 2 years ago - at 03/27/2023 05:13PM

Twilio Conversations, Programmable Chat APIs and Flex Platform are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/27/2023 05:02PM

We continue seeing errors and request latencies from the Twilio Conversations, Programmable Chat APIs and Flex Platform. The team is investigating and will provide an update in 1 hour or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/27/2023 04:29PM

We are continuing our investigation and have discovered that Flex Platform is also having elevated errors and request latencies. We keep working on a resolution. Twilio Conversations and Programmable Chat APIs are also impacted. We will provide an update in 30 minutes or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 03/27/2023 04:21PM

We are seeing elevated errors and request latencies from the Twilio Conversations and Programmable Chat APIs. The team is investigating and will provide an update in 1 hour or as soon as more information becomes available.

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