Outage in Twilio

Errors on Console and Public API for Messaging Logs and Debug Events

Resolved Minor
April 04, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Debugger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/04/2023 04:21PM

Errors in Console, bugger and Rest API has been resolved and are operating normally at this time.

MONITORING over 2 years ago - at 04/04/2023 03:48PM

Messaging logs and debug events are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED over 2 years ago - at 04/04/2023 03:37PM

We are continuing our investigation and have identified that messaging logs on the Console are also affected. We keep seeing 500 errors when fetching debug events from the public API and the console debugger. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 04/04/2023 03:11PM

We are currently investigating 500 errors when fetching debug events from the public API and the console debugger. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING over 2 years ago - at 04/04/2023 03:03PM

Our monitoring systems have detected a potential issue with Debugger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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