Outage in Twilio

SMS Delivery Delays from Shortcodes to US Onvoy Spectrum Mobile Network

Resolved Minor

April 18, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages from shortcodes to US Onvoy Spectrum Mobile Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS Short Code, North America

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 04/18/2023 12:01PM

We are no longer experiencing SMS delivery delays when sending messages from shortcodes to US Onvoy Spectrum Mobile Network. This incident has been resolved.

MONITORING almost 3 years ago - at 04/18/2023 10:15AM

We are observing successful SMS delivery from shortcodes to US Onvoy Spectrum Mobile Network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 04/18/2023 10:00AM

We continue to experience SMS delivery delays when sending messages from shortcodes to US Onvoy Spectrum Mobile Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 3 years ago - at 04/18/2023 09:01AM

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