Outage in Twilio

SMS Delivery Delay to Ncell Network in Nepal

Resolved Minor
June 09, 2023 - Started almost 2 years ago - Lasted about 10 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS Delivery Delay to Ncell Network in Nepal. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/09/2023 03:00PM

We are no longer experiencing SMS delivery delays when sending messages to Ncell Network in Nepal. This incident has been resolved.

MONITORING almost 2 years ago - at 06/09/2023 01:25PM

We are observing recovery in SMS delivery delays when sending messages to Ncell Network in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/09/2023 01:22PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 06/09/2023 11:24AM

We continue to experience SMS delivery delays when sending messages to Ncell Network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/09/2023 07:33AM

We continue to experience SMS delivery delays when sending messages to Ncell Network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/09/2023 05:41AM

We are continuing to experience SMS delivery delays when sending messages to Ncell Network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/09/2023 04:41AM

We are experiencing SMS delivery delays when sending messages to Ncell Network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/09/2023 04:39AM

Our monitoring systems have detected a potential issue with SMS Delivery Delay to Ncell Network in Nepal. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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