Outage in Twilio
Intermittent Dequeue Call Drops Issues
Resolved Minor
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Outage Details
Components affected
Twilio QueueLatest Updates ( sorted recent to last )
We have identified the issue with call drops and failures, and have started to see recovery. Customers using the instruction in their call flow may have experienced issues including call drops and failures to bridge calls. We expect to provide another update in 30 minutes or as soon as more information becomes available.
We are investigating dequeue calls drop issues. Customers may experience calls dropped very shortly after connecting. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with dequeue calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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