Outage in Twilio
Issues With a Daily Message Cap Being Applied to Some Customers and Auth Tokens Being Automatically Rotated
Resolved Minor
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Outage Details
Components affected
Twilio SMS Twilio Network Traversal Service Twilio Recordings Twilio Conversations Twilio Messaging Insights Twilio TwiML Twilio Queue Twilio SIP Interface Twilio Peer-to-Peer Rooms Twilio Authy App Twilio Authy 2FA Twilio Messaging Channels Twilio Client Mobile Twilio MMS Twilio Go Rooms Twilio Conference Twilio Notify Twilio Client Web Twilio Text-to-Speech Twilio Voice Insights Twilio Recording Transcriptions Twilio Lookup Twilio Speech Recognition Twilio SMPP Twilio Group Rooms Twilio PSTN Twilio Verify Twilio Recording Twilio CompositionsLatest Updates ( sorted recent to last )
Messaging cap restrictions have been resolved for impacted customers.
If you are still experiencing issues with your Twilio integration, log on to Console and verify that the Auth Token on Console and your application are the same. If they are different, update your application with the new Auth Token on Console.
Messaging cap restrictions have been resolved for impacted customers.
If you are still experiencing issues with your Twilio integration, log on to Console and verify that the Auth Token on Console and your application are the same. If they are different, update your application with the new Auth Token on Console. We expect to provide another update in 30 mins or as soon as more information becomes available.
Our engineers have identified the issue that resulted in the message cap being applied, and auth tokens being rotated. We are currently in the process of reverting the caps. If you have any issues with your API integration, or experience failures when sending messages, please log into your Twilio console and check that you’re using the current auth token. We expect to provide another update in 4 hours or as soon as more information becomes available.
Our engineers have identified the issue that resulted in the message cap being applied. We are currently in the process of reverting the caps for the impacted accounts. We expect to provide another update in 2 hours or as soon as more information becomes available.
We continue investigating an issue with a message cap being applied. Customers may experience a daily message cap of 500 messages per day. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are investigating an issue with a message cap being applied. Customers may experience a daily message cap of 500 messages per day. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with a message cap of 500 daily messages being applied. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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