Outage in Twilio

SIP Domain List Data Cannot be Retrieved in the Console

Resolved Major
September 20, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with retrieving Voice SIP Domains in the Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SIP Interface
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/21/2023 03:04AM

The issue with retrieving Voice SIP Domains in the Console has been resolved and retrieving Voice SIP Domains in the Console is operating normally at this time.

MONITORING about 2 years ago - at 09/21/2023 02:37AM

Retrieving Voice SIP Domains in the Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED about 2 years ago - at 09/21/2023 12:21AM

Our engineers have identified the issue when retrieving Voice SIP Domains in the Console, and are working to deploy a fix.
We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 09/20/2023 10:27PM

We are investigating an issue with retrieving Voice SIP Domains in the Console. Customers may experience an error when requesting the data list in the Voice SIP Domain section.
We expect to provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING about 2 years ago - at 09/20/2023 09:34PM

We are investigating an issue with retrieving Voice SIP Domains in the Console. Customers may experience an error when requesting the data list.
We expect to provide another update in 1 hour or as soon as more information becomes available

INVESTIGATING about 2 years ago - at 09/20/2023 09:03PM

Our monitoring systems have detected a potential issue with retrieving Voice SIP Domains in the Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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