Outage in Twilio
Voice Calls Stuck in Queue for a Subset of Customers
Resolved Minor
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Outage Details
Components affected
Twilio TwiMLLatest Updates ( sorted recent to last )
The issue with some calls being stuck in queue has been resolved and our Voice product is operating normally at this time.
Our Voice product is now operating normally, and no calls are stuck in queue. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
We are investigating an issue with our Voice product as some calls are currently stuck in queue for a small group of customers. New calls are processed correctly at this time. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with our Voice product. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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