Multiple Product Errors in IE1

All services impacted by an issue with Conversations and Programmable Chat API-s and SDK-s in the IE1 region have recovered and are operating as intended. This incident has been resolved.

All services are recovered except for Accounts API; specifically, accounts created via Accounts API since approximately 2:10AM PT on 7 December 2023 are unavailable in IE1 region. Teams are working to restore normal functionality. We will provide another update in 12 hours or as soon as more information is available.

All services are recovered except for Accounts API; specifically, accounts created via Accounts API since approximately 2:10AM PT on 7 December 2023 are unavailable in IE1 region. Teams are working to restore normal functionality. We will provide another update in 4 hours or as soon as more information is available.

All services are recovered except for Accounts API; specifically, accounts created via Accounts API since approximately 2:10AM PT on 7 December 2023 are unavailable in IE1 region. Teams are working to restore normal functionality. We will provide another update in 2 hours or as soon as more information is available.

We are continuing to see recovery across multiple Twilio products. We will continue monitoring to ensure full service stability. We will provide another update in 2 hours or as soon as more information becomes available.

We are continuing to see recovery across multiple Twilio products. We will continue monitoring to ensure full service stability. We will provide another update in 2 hours or as soon as more information becomes available.

We are continuing to see recovery across multiple Twilio products. We will continue monitoring to ensure full service stability. We will provide another update in 2 hours or as soon as more information becomes available.

We are continuing to see recovery across multiple Twilio products. We will continue monitoring to ensure full service stability. We will provide another update in 30 mins or as soon as more information becomes available.

Note: We are making a correction about the previous post; neither SMS nor Programmable Video > Group Rooms were impacted by this incident

We are starting to see recovery across several products. Currently, our engineering teams are reviewing their services to ensure they are operating normally and remain stable. We will provide another update in 30 mins or as soon as more information becomes available.

Customers will be seeing an elevated error rate and latency for Conversations and Programmable Chat API-s and SDK-s in the IE1 region. Our engineering team has been alerted and is actively investigating. We will provide another update in 30 mins or as soon as more information becomes available.

Customers will be seeing an elevated error rate and latency for Conversations and Programmable Chat API-s and SDK-s in the IE1 region. We will update as soon as we have more information in the next 30 mins

Our monitoring systems have detected a potential issue with Accounts API for Ireland region. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.