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Outage in Twilio

SMS Delivery Failures on H3G Network in United Kingdom of Great Britain and North

Resolved Minor
January 21, 2024 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery failures from and to H3G network in United Kingdom of Great Britain and North. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe Twilio SMS

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/21/2024 04:59PM

We are no longer experiencing SMS delivery failures to H3G network in United Kingdom of Great Britain and North. This incident has been resolved.

MONITORING about 2 years ago - at 01/21/2024 12:53PM

We are observing successful SMS delivery from and to H3G network in United Kingdom of Great Britain and North. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 01/21/2024 12:05PM

We are experiencing SMS delivery failures from and to H3G network in United Kingdom of Great Britain and North. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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