Outage in Twilio

SMS and MMS Incident Monitoring Services Temporarily Unavailable

Resolved Minor

February 20, 2024 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

Our engineers have detected a potential issue with our SMS and MMS incident monitoring services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Components affected

Twilio Other

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/21/2024 03:00PM

The issue affecting our SMS and MMS incident monitoring services has been resolved, and services are operating normally at this time.

MONITORING about 2 years ago - at 02/20/2024 03:36PM

We will continue to observe the SMS and MMS incident monitoring services for up to 24 hours to ensure a full recovery. We expect to provide another update at 7:00 AM Pacific Time on 02/21/2024 or as soon as more information becomes available.

MONITORING about 2 years ago - at 02/20/2024 03:03PM

Our SMS and MMS incident monitoring services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED about 2 years ago - at 02/20/2024 02:44PM

Our engineers have identified the issue causing our SMS and MMS incident monitoring services to be unavailable, and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 2 years ago - at 02/20/2024 02:30PM

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