Outage in Twilio
SMS Delivery Receipts Delays to Indosat Network in Indonesia
Resolved MinorIncident Report
We are experiencing SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/15/2024 10:46PM
We are no longer experiencing SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. This incident has been resolved.
MONITORING
almost 2 years ago - at 04/15/2024 08:45PM
We are seeing recovery for SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
MONITORING
almost 2 years ago - at 04/15/2024 06:50PM
We have started seeing recovery for SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
almost 2 years ago - at 04/14/2024 10:52PM
We are still experiencing SMS delivery receipts delays to Indosat network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
INVESTIGATING
almost 2 years ago - at 04/13/2024 10:59PM
We are still experiencing SMS delivery receipts delays to Indosat network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
INVESTIGATING
almost 2 years ago - at 04/13/2024 06:59AM
We are experiencing SMS delivery receipts delays to Indosat network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
almost 2 years ago - at 04/13/2024 03:31AM
We are observing recovery in SMS delivery delays when sending messages to H3G networks, and have identified that the issue over the Indosat Network is only associated with Delivery Reports, while current delivery is accurate. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
almost 2 years ago - at 04/12/2024 07:03PM
We are observing recovery in SMS delivery delays when sending messages to H3G networks, and have identified that the issue over the Indosat Network is only associated with Delivery Reports, while current delivery is accurate. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
almost 2 years ago - at 04/12/2024 02:43PM
We are observing recovery in SMS delivery delays when sending messages to H3G networks, but delays are still occurring when sending to Indosat in Indonesia. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
almost 2 years ago - at 04/12/2024 12:45PM
We are still experiencing SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
almost 2 years ago - at 04/12/2024 12:01PM
We are experiencing SMS delivery delays when sending messages to the Indosat and H3G networks in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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