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Outage in Twilio

WhatsApp senders From Argentina, Mexico, and Brazil experiencing sending and receiving issues

Resolved Minor
June 07, 2024 - Started almost 2 years ago - Lasted about 17 hours
Official incident page

Incident Report

We are investigating an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/07/2024 04:46PM

We are no longer experiencing issues when sending and receiving messages from WhatsApp senders in Argentina, Mexico, and Brazil.

INVESTIGATING almost 2 years ago - at 06/07/2024 02:37PM

We are continuing to investigate an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update within 16 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/07/2024 06:19AM

We are continuing to investigate an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/07/2024 02:19AM

We are continuing to investigate an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/07/2024 12:19AM

We are continuing to investigate an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 06/06/2024 11:19PM

We are investigating an issue with sending and receiving messages for WhatsApp senders from Argentina, Mexico, and Brazil. We expect to provide another update in 1 hour or as soon as more information becomes available.

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