Outage in Twilio

Issues With SIP TLS Over Interconnect

Resolved Minor
June 13, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We've become aware of a potential issue with Voice SIP over Interconnect. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SIP Interface
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/13/2024 09:58PM

We are no longer experiencing issues with Voice SIP over Interconnect. This incident is resolved.

MONITORING 10 months ago - at 06/13/2024 09:30PM

Some customers using SIP TLS over Interconnect may not be able to connect to Twilio. Our engineers have identified the issue and implemented a fix. We are monitoring the issue to ensure a full recovery, and will provide another update in 30 minutes.

INVESTIGATING 10 months ago - at 06/13/2024 08:45PM

We've become aware of a potential issue with Voice SIP over Interconnect. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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