Voice Quality Problems to a Subset of Twilio's Phone Numbers in Colombia

We are no longer experiencing voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. This incident has been resolved.

We are observing recovery in voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

We continue to investigate the issue causing voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. We expect to provide another update in 4 hours or as soon as more information becomes available.

We continue to investigate the issue causing voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.

We are investigating an issue causing voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with voice quality problems to a subset of Twilio's phone numbers in Colombia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.