Outage in Twilio
Voice Quality Problems to a Subset of Twilio's Phone Numbers in Colombia
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with voice quality problems to a subset of Twilio's phone numbers in Colombia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Voice, Latin AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/13/2024 06:30AM
We are no longer experiencing voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. This incident has been resolved.
MONITORING
over 1 year ago - at 07/13/2024 04:30AM
We are observing recovery in voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
over 1 year ago - at 07/13/2024 02:40AM
We continue to investigate the issue causing voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. We expect to provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
over 1 year ago - at 07/13/2024 12:40AM
We continue to investigate the issue causing voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
over 1 year ago - at 07/12/2024 11:41PM
We are investigating an issue causing voice quality problems on calls to a subset of Twilio's Phone Numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
over 1 year ago - at 07/12/2024 11:38PM
Our monitoring systems have detected a potential issue with voice quality problems to a subset of Twilio's phone numbers in Colombia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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