Outage in Twilio

Transcriptions Service Interruption in VoiceBase

Resolved Minor
July 26, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

Our monitoring systems have detected a potential issue with VoiceBase transcriptions. Customers might see some delays in Voice transcriptions, which we are currently investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Recording Transcriptions
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/26/2024 06:55PM

The issue affecting VoiceBase transcriptions has been resolved, and the service is functioning normally at this time.

MONITORING 4 months ago - at 07/26/2024 06:29PM

We are observing recovery with VoiceBase transcriptions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 07/26/2024 05:56PM

Our monitoring systems have detected a potential issue with VoiceBase transcriptions. Customers might see some delays in Voice transcriptions, which we are currently investigating. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

SMS Delivery Delays to Sky Network in the UK - about 10 hours ago
Issues When Adding Participants to Conference Calls in App Connect - about 14 hours ago
SMS Delivery Delays to Telma Network in Madagascar - about 17 hours ago
Inbound Call Failure To A Subset Of Twilio Phone Numbers In Bangkok - 1 day ago
SMS Delivery Report Delays To Multiple Networks In Mexico. - 1 day ago

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE