Outage in Twilio

Programmable Voice Experiencing One-Way Audio Issue

Resolved Minor
July 28, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We've become aware of a potential issue with Programmable Voice experiencing one way audio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Conference
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/29/2024 02:32AM

We are pleased to inform that the issue with Programmable Voice one-way audio in the AU region has been fully resolved. Our monitoring indicates that the service has returned to normal operation, and we have observed a full recovery.

MONITORING 4 months ago - at 07/29/2024 02:02AM

We have started seeing recovery for Programmable Voice one way audio in AU region. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED 4 months ago - at 07/29/2024 01:52AM

The issue causing Programmable Voice one way audio has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 07/29/2024 01:39AM

We are continuing to investigate an issue with Programmable Voice experiencing one way audio. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 07/29/2024 01:14AM

We are continuing to investigate an issue with Programmable Voice experiencing one way audio. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 30 minutes or as soon as more information becomes available

INVESTIGATING 4 months ago - at 07/29/2024 01:11AM

We are continuing to investigate an issue with Programmable Voice experiencing one way audio. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 30 minutes or as soon as more information becomes available

INVESTIGATING 4 months ago - at 07/29/2024 12:45AM

We are continuing to investigate an issue with Programmable Voice experiencing one way audio. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 30 minutes or as soon as more information becomes available

INVESTIGATING 4 months ago - at 07/29/2024 12:21AM

We are investigating an issue with conferences missing audio in the AU region. We expect to provide another update in 15 minutes or as soon as more information becomes available

INVESTIGATING 4 months ago - at 07/28/2024 11:26PM

We've become aware of a potential issue with Programmable Voice experiencing one way audio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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