Outage in Twilio

Our Engineers are Investigating an Issue with Transcriptions

Resolved Minor
July 30, 2024 - Started 4 months ago - Lasted 11 minutes
Official incident page

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Outage Details

Our engineers are currently investigating the customer impact of a retroactive issue with transcriptions. We will follow up and provide customer impact details within 2 hours.
Components affected
Twilio Recording Transcriptions
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/30/2024 05:47PM

Twilio transcriptions was degraded for 10 minutes between 10:22 AM and 10:32 AM Pacific Time on 07/30/2024. During this period of time customers may have experienced 500 errors when attempting to fetch transcriptions. The issue has now been resolved.

MONITORING 4 months ago - at 07/30/2024 05:36PM

Our engineers are currently investigating the customer impact of a retroactive issue with transcriptions. We will follow up and provide customer impact details within 2 hours.

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