Outage in Twilio

Call issues with Voice JS SDK

Resolved Minor
September 11, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We've become aware of a potential issue with Voice SDK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Client Web
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/11/2024 03:45AM

We are no longer experiencing issues related to Voice JS SDK. This incident has been resolved.

MONITORING 2 months ago - at 09/11/2024 03:16AM

We are observing recovery in the issue related to Voice JS SDK. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING 2 months ago - at 09/11/2024 02:47AM

We are observing recovery in the issue related to Voice JS SDK. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 09/11/2024 02:15AM

We are experiencing potential issue with Voice JS SDK. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 09/11/2024 02:12AM

We are experiencing potential issue with Voice SDK. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 2 months ago - at 09/11/2024 01:47AM

We've become aware of a potential issue with Voice SDK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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