Outage in Twilio

Lookup API Returning Inconsistent Results

Resolved Minor
September 17, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our engineers are currently investigating the customer impact of a retroactive issue with Lookup. We will follow up and provide customer impact details within 2 hours.
Components affected
Twilio Lookup
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/17/2024 06:06PM

Twilio Lookup API was degraded for 47 days between June 8th 12:00 PM and July 25th 1:50 AM Pacific Time. During this period of time, customers may have experienced issues retrieving information in around 0.1% of API calls. The issue has now been resolved.

MONITORING 2 months ago - at 09/17/2024 05:00PM

Our engineers are currently investigating the customer impact of a retroactive issue with Lookup. We will follow up and provide customer impact details within 2 hours.

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