Outage in Twilio

Default sender ID configured unexpectedly

Resolved Major
October 10, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We've become aware of a potential issue with sender ID. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio MMS Twilio SMS
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/10/2024 08:40AM

We are no longer experiencing the issue with the default sender ID being configured unexpectedly. This incident has been resolved.

MONITORING about 1 month ago - at 10/10/2024 08:11AM

The issue with the default sender ID being configured unexpectedly is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED about 1 month ago - at 10/10/2024 07:12AM

We’ve identified the issue with the default sender ID being configured unexpectedly. Our team is actively working on a resolution, and we anticipate providing another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 10/10/2024 06:15AM

We are continue to experience Default sender ID configured unexpectedly. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 10/10/2024 05:47AM

We are continue to experience Default sender ID configured unexpectedly. Our engineers are working to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 10/10/2024 05:34AM

We've become aware of a potential issue with sender ID. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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