Outage in Twilio

On Call Engineers are Investigating an Issue with Programmable Voice

Resolved Minor
October 17, 2024 - Started about 1 month ago - Lasted 15 minutes
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Queue
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/17/2024 10:11PM

Twilio Programmable Voice was degraded for 3 minutes between 14:50 and 14:53 Pacific Time on 10/17/2024. During this period of time, customers may have experienced multiple 500s errors enqueuing and dequeuing calls using TwiML and API. The issue has now been resolved.

INVESTIGATING about 1 month ago - at 10/17/2024 10:00PM

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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