Outage in Twilio

Call Failure To Subset Of Twilio Phone Numbers In Mexico

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are observing call failure To subset of Twilio phone numbers in Mexico We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, North America
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 01:31PM

The issue affecting inbound calls to subset of Twilio phone numbers in Mexico has been resolved, and the service is functioning normally at this time.

MONITORING about 2 months ago - at 10/30/2024 01:22PM

We have started seeing recovery for call failure to subset of Twilio phone numbers in Mexico. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 2 months ago - at 10/30/2024 11:21AM

We have started seeing recovery for call failure to subset of Twilio phone numbers in Mexico. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 10/30/2024 11:19AM

We continue to investigate call failure to subset of Twilio phone numbers in Mexico We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 10/30/2024 09:13AM

We continue to investigate call failure to subset of Twilio phone numbers in Mexico We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 10/30/2024 08:19AM

We are observing call failure To subset of Twilio phone numbers in Mexico We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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