Outage in Twilio

MMS Delivery Delays to Multiple Networks in US via Subset of Short-Codes

Resolved Minor
October 31, 2024 - Started 21 days ago - Lasted 7 days
Official incident page

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Outage Details

We are experiencing MMS Delivery delays to Multiple Networks in United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 11/07/2024 10:11PM

We are no longer experiencing SMS delivery delays when sending messages to multiple Networks in the US via a subset of short-code. This incident has been resolved.

MONITORING 14 days ago - at 11/07/2024 07:57PM

We are observing recovery in MMS delivery delays to multiple networks in the US via a subset of short-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 15 days ago - at 11/06/2024 10:26PM

We continue experiencing MMS delivery delays to multiple networks in the US via a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 15 days ago - at 11/06/2024 06:26PM

We're still experiencing MMS delivery delays to multiple networks in the US via a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 15 days ago - at 11/06/2024 04:27PM

We're still experiencing MMS delivery delays to multiple networks in the US via a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 15 days ago - at 11/06/2024 03:28PM

After monitoring for some time, we started seeing a degradation of the service. We're experiencing MMS delivery delays to multiple networks in the US via a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

MONITORING 15 days ago - at 11/06/2024 01:38PM

We are observing recovery in MMS Delivery delays to Multiple Networks in the United States of America via subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.

MONITORING 15 days ago - at 11/06/2024 11:48AM

We are observing recovery in MMS Delivery delays to Multiple Networks in the United States of America via subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.

IDENTIFIED 16 days ago - at 11/05/2024 07:59PM

Our engineers have identified the issue causing MMS delivery delays to multiple Networks in the US via a subset of short-code and are working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.

IDENTIFIED 16 days ago - at 11/05/2024 12:03PM

Our engineers have identified the issue causing MMS delivery delays to multiple Networks in the US via a subset of short-code and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED 17 days ago - at 11/05/2024 08:18AM

Our engineers have identified the issue causing MMS delivery delays to multiple Networks in the US via a subset of short-code and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED 17 days ago - at 11/05/2024 06:22AM

Our engineers have identified the issue causing MMS delivery delays to multiple Networks in the US via a subset of short-code and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 17 days ago - at 11/05/2024 05:35AM

Our engineers have identified the issue causing MMS delivery delays to multiple Networks in the US via a subset of short-code and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 17 days ago - at 11/04/2024 07:44PM

We continue experiencing MMS delivery delays to multiple Networks in the US via a subset of short-codes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 18 days ago - at 11/03/2024 07:50PM

We are still experiencing MMS delivery delays to multiple Networks in the US via a subset of short-codes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 19 days ago - at 11/02/2024 06:50PM

We continue to experience MMS Delivery delays to Multiple Networks in the United States of America via subset of Short Codes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 20 days ago - at 11/02/2024 02:51AM

We continue to experience MMS Delivery delays to Multiple Networks in the United States of America via subset of Short Codes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 20 days ago - at 11/01/2024 06:51PM

We are still experiencing MMS Delivery delays to Multiple Networks in the United States of America via subset of Short Codes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 20 days ago - at 11/01/2024 02:51PM

We are continuing to experience MMS Delivery delays to Multiple Networks in the United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 20 days ago - at 11/01/2024 01:03PM

We are continuing to experience MMS Delivery delays to Multiple Networks in the United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 20 days ago - at 11/01/2024 11:59AM

We are continuing to experience MMS Delivery delays to Multiple Networks in the United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING 20 days ago - at 11/01/2024 10:06AM

We are observing recovery in MMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 21 days ago - at 11/01/2024 08:01AM

We are observing recovery in MMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 11/01/2024 02:06AM

We are still experiencing MMS Delivery delays to Multiple Networks in the United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 10/31/2024 10:06PM

We are still experiencing MMS Delivery delays to Multiple Networks in the United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 10/31/2024 08:06PM

We continue to experience MMS Delivery delays to Multiple Networks in the United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 10/31/2024 07:22PM

We are still experiencing MMS Delivery delays to Multiple Networks in the United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 21 days ago - at 10/31/2024 07:06PM

We are experiencing MMS Delivery delays to Multiple Networks in United States of America via subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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