Outage in Twilio

Issues With Verify (2FA) Traffic to China

Minor
November 07, 2024 - Started 6 days ago
Official incident page

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Outage Details

We continue to experience China customers unable to receive 2FA OTP into Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Components affected
Twilio Verify Twilio Authy 2FA
Latest Updates ( sorted recent to last )
INVESTIGATING about 10 hours ago - at 11/12/2024 05:43PM

We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 11/10/2024 05:46PM

We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/09/2024 05:48PM

We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 11/08/2024 01:46PM

We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 11/07/2024 10:04PM

We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 6 days ago - at 11/07/2024 01:52PM

We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 6 days ago - at 11/07/2024 09:57AM

We continue to experience China customers unable to receive 2FA OTP into Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 6 days ago - at 11/07/2024 02:27AM

We continue to experience China customers unable to receive 2FA OTP into Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

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