Outage in Twilio

MMS Delivery Delay to T-Mobile Network in United States of America From a Subset of Short Codes

Resolved Minor
November 07, 2024 - Started 15 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 11/07/2024 04:33PM

We are no longer experiencing MMS delivery delays when sending messages to T-Mobile Network in the US from a subset of short codes. This incident has been resolved.

MONITORING 14 days ago - at 11/07/2024 02:45PM

We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 14 days ago - at 11/07/2024 12:50PM

We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in United States of America from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 14 days ago - at 11/07/2024 10:59AM

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 15 days ago - at 11/07/2024 10:04AM

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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