Outage in Twilio

SMS Delivery Delays to CTBC Celular SA (CTBC) Network in Brazil

Resolved Minor
November 10, 2024 - Started 3 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/10/2024 08:12PM

We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. This incident has been resolved.

MONITORING 3 days ago - at 11/10/2024 05:16PM

We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 3 days ago - at 11/10/2024 03:29PM

We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/10/2024 01:42PM

We are still experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 11/10/2024 12:53PM

We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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