Outage in Twilio

Inbound Call Failures to Twilio Jamaica Phone Numbers

Resolved Minor
December 29, 2024 - Started 5 days ago - Lasted 1 day
Official incident page

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Outage Details

We are observing call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, North America
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/30/2024 10:36PM

The issue affecting call failures to a subset of Twilio Jamaican phone numbers has been resolved, and the service is functioning normally at this time.

MONITORING 4 days ago - at 12/30/2024 08:36PM

We are observing recovery in call failures to a subset of Twilio Jamaican phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 12/30/2024 04:36AM

We continue to investigate call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 4 days ago - at 12/29/2024 10:50PM

We continue to investigate call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 12/29/2024 06:51PM

We are continuing to investigate call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 12/29/2024 04:29PM

We are continuing to investigate call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 days ago - at 12/29/2024 03:32PM

We are observing call failures to a subset of Twilio Jamaican phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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