Outage in Twilio

SMS Delivery Delay to Tim Network in Brazil

Minor
January 09, 2025 - Started about 11 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery delay to Tim network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 01/10/2025 01:03AM

We are observing recovery in SMS delivery delay to Tim Network in Brazil.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 3 hours ago - at 01/09/2025 11:04PM

We are observing recovery in SMS delivery delay to Tim Network in Brazil.. We will continue monitoring the service to ensure a full recovery. We will provide an update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 01/09/2025 09:32PM

We are still experiencing SMS delivery delay to Tim Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 01/09/2025 05:32PM

We are still experiencing SMS delivery delay to Tim network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 01/09/2025 03:34PM

We are still experiencing SMS delivery delay to Tim network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 01/09/2025 02:38PM

We are experiencing SMS delivery delay to Tim network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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