Outage in Twilio

T-Mobile US API Errors Impacting Silent Network Auth

Resolved Minor
January 15, 2025 - Started about 9 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Account Security T-Mobile API errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Verify
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 01/15/2025 12:07PM

The issue causing intermittent errors with T-Mobile API in Twilio Verify Silent Network Auth has been resolved and Twilio Verify Silent Network Auth is operating normally at this time.

MONITORING about 5 hours ago - at 01/15/2025 10:28AM

T-Mobile API in Twilio Verify Silent Network Auth is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 7 hours ago - at 01/15/2025 08:32AM

The issue causing intermittent errors with T-Mobile API in Twilio Verify Silent Network Auth has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 8 hours ago - at 01/15/2025 07:39AM

The issue causing intermittent errors with T-Mobile API in Twilio Verify Silent Network Auth has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 01/15/2025 07:01AM

Our monitoring systems have detected a potential issue with Account Security T-Mobile API errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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