Outage in Twilio

SMS Delivery Failures on Multiple Messaging Providers

Resolved Minor
January 20, 2025 - Started about 23 hours ago - Lasted about 4 hours
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery failures on multiple SN Messaging Provider Bind Failover and Queuing Issue. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America Twilio SMS, Europe Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 01/20/2025 06:35AM

We are no longer experiencing SMS delivery failures on Multiple Messaging Providers. This incident has been resolved.

MONITORING about 21 hours ago - at 01/20/2025 04:35AM

We are observing successful SMS delivery on Multiple Messaging Providers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 22 hours ago - at 01/20/2025 03:22AM

We are experiencing SMS delivery failures on multiple SN Messaging Provider Bind Failover and Queuing Issue. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in two hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 01/20/2025 02:44AM

We are experiencing SMS delivery failures on multiple SN Messaging Provider Bind Failover and Queuing Issue. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 01/20/2025 02:22AM

We are experiencing SMS delivery failures on multiple SN Messaging Provider Bind Failover and Queuing Issue. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour or as soon as more information becomes available.

Latest Twilio outages

Functions and Assets Page Returning HTTP Error - about 12 hours ago
SMS Delivery Failures to Viettel Network In Burundi - about 12 hours ago
SMS Delivery Delays to Movistar Network In Venezuela - about 12 hours ago
Conversations Temporary Sync Issues in ie1 - 1 day ago
SMS Delivery Delays To MTN Network in Zambia - 1 day ago

Be the first to know when Twilio and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3643 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required