Outage in Twilio

SMS and MMS Delivery Report Delay to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code

Resolved Minor
January 30, 2025 - Started 7 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We've become aware of a potential issue with SMS Delivery Report Delay To T-Mobile Network In US Over A Subset Of Toll Free & Long Code. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS Short Code, North America Twilio MMS Short Code, North America Twilio MMS Long Code, North America Twilio SMS Toll-Free, North America Twilio SMS Long Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/30/2025 01:37PM

We are no longer experiencing SMS and MMS Delivery Report Delays to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code. This incident has been resolved.

MONITORING 7 days ago - at 01/30/2025 11:38AM

We are observing recovery in SMS and MMS Delivery Report Delays to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 days ago - at 01/30/2025 07:40AM

We are continuing to investigate SMS and MMS Delivery Report Delays to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 7 days ago - at 01/30/2025 05:40AM

We are continuing to investigate SMS and MMS Delivery Report Delay to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 days ago - at 01/30/2025 04:40AM

We are experiencing Sms Delivery Report Delay to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 days ago - at 01/30/2025 04:36AM

We are experiencing Sms Delivery Report Delay to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 7 days ago - at 01/30/2025 04:25AM

We've become aware of a potential issue with SMS Delivery Report Delay To T-Mobile Network In US Over A Subset Of Toll Free & Long Code. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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