Outage in Twilio

AccSec - Canada API Errors - A1-BasicIdentityVerification

Resolved Minor
February 28, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue Account Security. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Lookup
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/28/2025 12:09PM

The issue affecting with AccSec - Canada API Errors. has been resolved, and the service is functioning normally at this time.

MONITORING about 1 month ago - at 02/28/2025 12:03PM

We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 02/28/2025 09:59AM

We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/28/2025 09:05AM

We are investigating a potential issue with AccSec - Canada API Errors. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/28/2025 08:34AM

Our monitoring systems have detected a potential issue Account Security. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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